You MUST use the exact same browser that you used to complete the Certificate Details part of your order. Chrome and Edge will not work, our order system would have forced you to use Firefox or real Internet Explorer (not Edge!). Make sure that when you're following the instructions in this tutorial that you used Internet Explorer. These instructions only apply to those that used Internet Explorer to submit the certificate details portion of their order. Please note that the ONLY browser as of 02-28-2017 that works on OSX is Firefox.
** IMPORTANT NOTE : You can only export your certificate *AFTER* it is issued and you have visited the collection link.
CHROME, SAFARI, EDGE and OPERA WILL NOT WORK with the code signing export process any longer (it now lacks the proper controls to generate and handle the private key). As of June 2016, our order system will not let anyone submit using an unsupported browser. This has nothing to do with support of signatures created with your certificate, it is just a limitation of the key generation at order time. Once exported, all certificates work in all browsers and is completely portable.
To export a stored code signing certificate to a PFX file follow these steps :
Open Control Panel, click Internet Options.
Click the Content tab. Click the Certificates button.
Click the Next button
Click the option “Yes, export the private key”. Click the Next button.
Select the option Personal Information Exchange. Check the "Include all certificates in the certification path if possible" and "Export all extended properties" boxes.
*** Your version of Windows might show slightly different options but should be very similar.
Click the next button, and Finish on the following window and you are finished!